Privacy Policy

At Shree Shivay Namastubhyam Hotel, Varanasi, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or stay at our property.

1. Information We Collect

We may collect the following types of personal information from guests, visitors, and website users:

Name, address, email ID, phone number
Government ID/passport information (as per legal requirement)
Payment and billing details
Reservation and stay information
Special requests, preferences (e.g., food allergies, room choices)
IP address, device information, and browser type (when using our website)

2. How We Use Your Information

Your data is used for purposes such as:

Processing bookings and payments
Confirming reservations and communicating with you
Improving our services and customer experience
Sending promotional offers or updates (only with consent)
Meeting legal or regulatory obligations

3. Data Sharing and Disclosure

We do not sell your data to third parties. However, we may share your information with:

Trusted third-party service providers (e.g., payment gateways, booking engines)
Government agencies or law enforcement (when legally required)
Internal staff for customer service and operations

All third-party vendors are obligated to keep your data secure.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies in your browser settings.

5. Data Security

We implement strict physical, digital, and managerial procedures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent to marketing communications at any time
Request details about how your data is processed

To make such requests, please contact us at:

📧 Email: [shreeshivaynamastubhyamvns@gmail.com]
📞 Phone: [+91 761-905-7775]

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about our privacy practices, feel free to contact us:

Shree Shivay Namastubhyam Hotel
📞 [+91 761-905-7775]
📧 [shreeshivaynamastubhyamvns@gmail.com]
🌐 [ssnamastubhyam.com]